Weles Wood Floor Services — Terms of Service
Effective Date: April 6, 2026
1. Acceptance of Terms
By accessing or using the website, mobile application, or any services provided by Weles Wood Floor Services ("Weles," "we," "us," or "our"), collectively referred to as the "Services," you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Services.
2. Services Overview
Weles Wood Floor Services provides hardwood flooring installation, refinishing, repair, and related services throughout New England. Our Services include, but are not limited to, on-site consultations, estimates, project management, and customer communications via phone, email, and text message (SMS).
3. Estimates and Pricing
All estimates provided through our website, including our online estimator tool, are approximate and subject to change based on an in-person assessment of the project. Final pricing will be confirmed in a written proposal or contract before work begins.
4. User Responsibilities
When using our Services, you agree to:
- Provide accurate and complete information when filling out forms or communicating with us.
- Not submit false, misleading, or spam inquiries.
- Comply with all applicable laws and regulations.
5. SMS/Text Messaging Terms
By providing your phone number and opting in via our website forms (such as the estimate request form at weles.us/estimator), you consent to receive text messages (SMS) from Weles Wood Floor Services. These messages may include:
- Appointment reminders and scheduling updates
- Project status updates and notifications
- Estimate follow-ups and quote details
- Account notifications
- Customer service communications
A. Messaging Frequency
Messaging frequency may vary depending on your project status and interaction with our services. You may receive multiple messages related to your inquiry or ongoing project.
B. Message and Data Rates
Message and data rates may apply. Your carrier's standard messaging rates will apply to any messages you send or receive. Please contact your wireless carrier for details about your messaging plan.
C. Opt-Out
You can opt out at any time by texting STOP to any message you receive from us. After opting out, you will receive a one-time confirmation message, and no further text messages will be sent unless you re-subscribe.
D. Help
For assistance, text HELP to any message you receive from us, or visit our website at weles.us. You can also contact us directly at (617) 618-8395 or weles.usa@gmail.com.
E. Consent Not Required for Purchase
Consent to SMS messaging is not a condition of any purchase or service. You may choose to opt out at any time without affecting your ability to use our services.
F. Opt-In Not Shared
We do not share or sell your SMS opt-in consent or your phone number for the purpose of SMS with any third parties. Your phone number and consent information are used solely for communications directly from Weles Wood Floor Services.
G. Supported Carriers
SMS messaging is supported on most major US carriers. Carriers are not liable for delayed or undelivered messages.
6. Intellectual Property
All content on our website, including text, images, logos, and design elements, is the property of Weles Wood Floor Services or its licensors and is protected by copyright and trademark laws. You may not reproduce, distribute, or use our content without prior written consent.
7. Limitation of Liability
To the fullest extent permitted by law, Weles Wood Floor Services shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our Services or website. Our total liability shall not exceed the amount paid by you for the specific service giving rise to the claim.
8. Indemnification
You agree to indemnify and hold harmless Weles Wood Floor Services, its officers, employees, and agents from any claims, damages, losses, or expenses arising from your use of our Services or violation of these Terms.
9. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, without regard to its conflict of law provisions.
10. Changes to These Terms
We may update these Terms from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our Services after changes are posted constitutes your acceptance of the revised Terms.
11. Privacy Policy
Your use of our Services is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information, including information related to SMS communications.
12. Contact Us
If you have any questions about these Terms of Service, please contact us at:
Weles Wood Floor Services
800 Boylston St,
Chestnut Hill, MA 02467
USA
Email: weles.usa@gmail.com
Phone: (617) 618-8395
Last Updated: April 6, 2026